Quote from: Rodeo02 on March 09, 2020, 01:12:50 PM

Quote from: joseyphil82 on March 09, 2020, 10:14:49 AM

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this is a reason why telegram channel is not good for communication since there are many scammers always waiting for another victim that they can fool.
Its always happen not only in exchange support but in other group also even ico or any crowdfunding group.

The better way to contact directly the support in email if you have a problem than using a telgram group for contact.

1. No one from the exchange will ever ask you for a password (they see your account in their CRM by the email you provided them with)
2. No one will ask you via any application for sending any cryptos, no one will give you any address there
3. If you have any issues - ask directly on website's chat (if available) or email them officially. Not via facebook - as often social media may be outsourced to a third party.