Quote from: Canada_1969 on April 01, 2020, 11:31:15 PM

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Just FYI. Fraud and abuse are illegal activities, such as faking IDs or printing money on printer at home. Violating rules of a game is not an illegal activity Cheesy

Violating the rules is very much against the T&Cs and that is what you've done using multiple accounts trying to fraud and exploit our service.

Quote from: Quidat on April 02, 2020, 08:29:05 PM

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Violation is a violation and the site does really have the right to hold the funds and you are right that it is really important to read up first sites terms and condition before tending to make any actions.
I highly believe that most sites nowadays do really have that kind of rule towards multi-accounting.If that person above had committed such violation then theres no other choice but to take this as a lesson learn for him.

You are absolutely right, and I'd like to take this opportunity to state once more that it's not only due to multiple accounts that the user was blocked but the fact that the user was using these to try to exploit and fraud us.

Quote from: TravelMug on April 03, 2020, 03:48:25 AM

Quote from: Canada_1969 on April 01, 2020, 11:31:15 PM

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I suggest you open a thread in this board, Scam Accusations. That is the proper board, instead of derailing their thread here.

Just be sure to follow the format when you open the thread. One advantage is that many users, who have experienced or have seen this kind of accusations can give their thoughts and to weigh-in all evidences.

I'm not taking sides here, but it looks like you have a weak case. You admitted that "Violating rules of a game is not an illegal activity", which to me is very shady to begin with.

Thank you and we have already advised the user and this forum that we will cooperate fully with askgamblers who can independently look into this accusation if the user should like to proceed with that.

Sorry for not answering all your comments but would be a very long thread in the wrong place.
Thank you so much for all your engagement be it supporting or questioning, doesn't matter. The important thing is that the community is active and helping each other out!

Be aware that we do not take fraud and exploitation attempts lightly and will never take the measures which we have taken in this case unless we are absolutely certain of our case. Therefor we will gladly cooperate with an independent third party should the user press the matter, as all data is already there.

Stay safe all (and wash hands!)