If Bitsler really were interested about those that were victims of betking in a wider-ranging manner of helping, they could have completely disassociated with the person central to the betking scam which sadly cost many people a lot of money.
I think that Bitsler made a well calculated step. They may gain some gamblers, also quite some of that redeemed money will get gambled away at Bitsler... and their name is spoken even more, which is advertising.
I don't think that such big percent of the gamblers have the same strong feelings about Betking (especially now as they get their money back) so it's more a plus than a minus for Bitsler.
(Of course, it's my opinion and I'm only human, so I may be wrong.)