Quote from: kerrywoodwins20 on April 25, 2020, 10:53:27 AM

Quote from: NitrogenSports on April 25, 2020, 10:11:55 AM

Quote from: kerrywoodwins20 on April 25, 2020, 07:00:56 AM

I have a question and hope I can get some help from Nitrogensports.eu on this.

I have this wager

https://nitrogensports.eu/betslip/68821ceLzdmSkEraHVpUGVJdExFd2lhdzlYQT09/r/230915/

This wager is an Under 9.5 wager between 2 Nicaraguan baseball teams. The final score of this game played on this date was 5-3, yet 8 hours after the game was completed, the wager was 'canceled' as a push rather than graded correctly as a win.

Can you explain why this error happened? This is the 4th time in the last few months that I've had a game graded incorrectly, incorrect in a way that hurt me and cost me bitcoins. Never have I had a game graded incorrectly that benefited me... Why do all of these games get graded incorrectly only when it hurts the customer? I really don't understand.

Please reverse and grade this game correctly for one, but please explain why all these incorrect grades are happening in the first place.

Thank you.

Hi Kerrywoodwins20, thank you for reaching out. I have reached out to the proper team for clarification.

Thank you,
Kevin

Thank you! Hope to see this wager graded correctly soon!

Hi Kerrywoodwins20, your betslip has been graded correctly. We apologize for the inconvenience this has caused.

Thank you,
Kevin