@sportsbet.io: Should I ignore the information given to me next time by your live chat?
I can't imagine how disappointed I would be if I had actually won this promotion, and your decision was the opposite of what the live support had clarified to me earlier.
I just feel it's important for me/us to know for future reference if we should rely on the information given by live chat support or not.

https://ibb.co/d6qksNJ