Quote from: Eaglesfan371 on April 27, 2020, 11:08:00 PM

Wanted to share my experience with everyone. It is unfortunately a very negative experience. I plan on posting this story here and on a couple sports betting forums I am a part of.

Deposited 3 times, totaling roughly 0.03 BTC. All deposits lost, which isn’t the issue, that’s okay.

I deposited 0.0135 BTC on Sunday to try and get to 0.0185 BTC to place a sports bet. I played blackjack at 0.0025 BTC several times, never winning twice to get to 0.0185 and stop.

I was dealt 17 vs a 4. I pressed STAND. I am 110% sure of this. No one in their right mind would hit, let alone double down on a 17. The system registered that I clicked double down, doubling my 0.0025 BTC bet, when I did not. In horror I saw the 17 bust, which it almost surely would. The bet ID of this was 20,951,969,171. In anger and upset, I then bet my remaining balance, 0.01 BTC and lost in one hand.

I went to live chat. Most casinos will ask you if you are sure you want to hit or double down on a 17-21 as no one hits those. Stake.com did not.

When I explained my story to “Aleksandra” she accused me of lying and that my phone was hacked.

On the iPhone the STAND button and double down buttons are millimeters away. Despite advertising themselves as a friendly casino that gives back and is mobile-friendly, my experience was anything but that. I did not go into the support chat asking for a handout but consideration of the situation. Considering my prior deposits were all lost, I was a good customer and a mistake was clearly made, I had hope that a one-time refund of my bet or even something, would be offered.

Nothing was. Due to bad software development, lack of “are you sure you want to hit” and buttons being too close together I lost 0.005 BTC in an extremely unfortunate manner.

I would strongly recommend no one play here and to seek other bitcoin casinos. Clearly this casino is greed-focused and offer no sympathy or support for good customers.

I think they listened to this complaint and did something about it.

As you can see there are symbols on the hit and stand also the other buttons and they are active when you are betting.