Hey there.

We deeply apologize for the inconvenience caused!

We actually talked in that conversation where you sent the needed data, in case you don't remember.

I just checked and your account is actually still under review. There is no need to be worried at all or call us "scam" for being precautious and for taking users' security very seriously.

Also, you are not waiting for a week, but rather for a couple of days.

And I also saw that you already reached out again just before you made this post, and my colleague explain what the issue is and why this is taking this long to be solved.

With that said, kindly wait for just a little while and you will be contacted back, you have my word. We don't leave cases unsolved and unreplied. And you are always welcome to contact us on Live chat to ask for an update.

Cheers!