Why you could not make a shipping reverse?
Because it's physically not possible for us to recall surface mail parcels once they've left the country.
sure let me know time-frames for fabrication/shipping-delivery at the time I submitted order.
Our timelines haven't changed, the only thing we've done is added a flowchart for people that don't like to read, and we've adjusted the surface mail transit time because of recommendations made in the previous thread (which is neither here nor there, as even the previous timeline indicated that it could take longer than indicated for surface mail parcels). You can see our timelines on our delivery and returns policy here:
https://openrigs.com/information/information&information_id=6Here's a breakdown of your order and our expected timelines (for the shipping method you selected during checkout)| Order Status | Date | Actual Timeline | Published Timeline | Optimistic Timeline | Pessimistic Timeline |
| The order status update | Date the status changed | Number of business days that passed for this status | What we publish as the expected typical timeline | The best we've recorded for this status | The worst we've recorded for this status |
| Payment received | 2013/11/29 | 0 business day | "the next business day" | 0 business days | 3 business days (during the holiday period) |
| Processing and pre-fabrication | 2013/11/29 | 4 business days | "a few business days" | 1 business day | 5 business days (during the holiday period) |
| Fabrication | 2013/12/05 | 8 business days | "typically around 8 business days" | 4 business days | 15 business days (during the holiday period) |
| Handed to customs for pre-clearance | 2013/12/19 | 9 business days | "a number of business days" | 2 business days | 23 business days (backlog from illegal strike action) |
| Shipped to customer | 2014/01/06 | 7.7 weeks currently, undelivered | "6-10+ weeks" | 5 weeks (EU), 7 weeks (US) | 3 months (per the post office FAQ), after which we can successfully claim it as a lost parcel from insurance |