Quote from: harizen on June 05, 2020, 06:09:05 PM

unlike before that for just around $1,000 or $2,000 withdrawal in a single transaction, there is likely you will be asked for an interview right away lol.

And therein lies the issues. Deposit your money to our exchange without verification - no problem. Trade on the exchange, pay our fees, make us profit, all without verification - no problem. Try to withdraw your money from the exchange - transaction frozen, account locked, coins seized, demands for personal information, KYC documents, and source of funds. Don't comply? Then we keep your coins.

It is unethical and untrustworthy to the highest degree. Any exchange which pulls this crap should be abandoned by the community.

Quote from: cabron on June 05, 2020, 06:59:32 PM

They did ask my KYC back 2016, I don't have a choice but to comply since all my funds were with them ni NEM. I didn't encounter issues after that after all they are still one of the oldest exchange that made it and I'm still using them even today.

So they froze your account and held your coins hostage until you complied with their demands, and you didn't immediately withdraw everything and look for a new exchange? Why are you still using them when they should such blatant disregard for their customers?

Quote from: moonstruck on June 05, 2020, 08:00:21 PM

I removed all funds as soon as I saw the mail, I've read about a few people having the same thing (not recently though) and they got their funds frozen despite complying. I've got little interest in getting into a never-ending struggle to maintain control over my own funds.

Good choice. A little unusual that they still let you withdraw despite asking you for all this information though.