Quote from: tashkent4G on June 08, 2020, 06:24:53 AM

Cloudbet please read PM.
Your support lied me and sent fake bonus manually but I had to receive Monday bonus and activate it by myself!

Lorena sent me fake bonus and said this is Monday bonus.

(06:18:06)   Lorena: Sorry. I have added on your account our Monday bonus.
(06:18:20)   Lorena: https://www.cloudbet.com/en/promotions/general/mega-match-mondays
(06:18:56)   tashkent4G: I don't see the link near this bonus. This is fake bonus
(06:20:27)   Lorena: I'm really sorry that you don't understand how is working the bonus. I have added the bonus without amount due that you didn't make the deposit. I added the bonus with the same conditions as the terms & conditions stipulate.
(06:21:32)   Lorena: Just to make the deposit with the minimum 0.01 BTC for this promotion. Thank you for your patience and understanding.

She wrote - 0.01 btc. The minimum deposit for Monday promo is 0.001 btc. She does not see the difference?

Ok hell with her. Mistyped I've thought. I made deposit 0.0011281 and of course that fake bonus did not work - NO ANY BONUS. WTF?
I knew I should not trust that little **** Lorena.

P.S.
They added bonus after I wrote to them and here. What a hell is going on? Why do I have to give you my money and be nervous??? FIX your shit bonuses! Why do I have to write to support for that shit 5 dollars bonus???

Hi tashkent4G!

Please review the PM I've sent to you earlier.

I'm sorry for the confusion. I can confirm it's now been sorted by our Support team.

Please feel free to get in touch again if there is anything else I can do for you.