Quote from: AvL42 on June 08, 2020, 08:03:02 AM

Quote from: huryu on June 04, 2020, 06:26:15 PM

I totally understand that, but how come it could be related to money laundering if you are the ones that are paying me? It's getting paid for my work.

As an unrelated bystander, I think you missed a small detail: Bitpanda has to generally obey certain laws that are subsumed by topic "anti money laundering". These laws dictate bitpanda to *know* their customers. Even if you don't use bitpanda's trading services, you are still their "customer", so Bitpanda must obey the law also about you - they need to "know" you in the way the law demands.

Quote from: huryu on June 04, 2020, 06:26:15 PM

I don't want to deposit any money, I just want to withdraw what I've earned for promoting your services. You can block every other function in my account. You can block the option to deposit FIAT / crypto, it's fine by me. I've really put in the effort to refer those 250+ users!

As an unrelated bystander, it strikes me as odd, that with 250+ referred users, your gain would not be enough to afford a passport.
What's the price for a passport in your country? (I can understand, if you don't want to name your country in a public forum.)

Quote from: huryu on June 04, 2020, 06:26:15 PM

Not to mention that the Affiliate Manager for Bitpanda asked me PERSONALLY by email to keep advertising it a few months ago, so I've worked hard to advertise it.

"a few months ago" might have predated these laws, or maybe he just didn't know about your difficulties with verification.

Maybe, they find a solution to treat you as an affiliate rather than customer, but I wouldn't set too much hope on that. They'd likely need to "know" you as an affilitate, as well.

But the thing is, I'm trying to verify my account using my ID, but it's not accepted as verification method for my country... I'm really trying to identify myself! Really no problem with that!

About the earnings... I used to withdraw my earnings from the referred users before (if you check my previous messages, you will see that in the past the Bitpanda CEO fixed my account manually and allowed me to spend my vouchers, and that's the exact same thing that I wanted to keep doing). So that's why my remaining earnings are not too high at the moment (because I've spent my vouchers before). The price for a passport here is almost 40% of the minimum wage plus traveling costs (because it's something I cannot do in my city, I would have to go to another one for that).

Quote

"a few months ago" might have predated these laws, or maybe he just didn't know about your difficulties with verification.

yup, I totally agree with that.. but in that case, they should have BLOCKED my referral link until I got verified. Or should have sent me some sort of warning like "your account that used to be verified manually, is not verified anymore and you won't be able to refer more users until you verify it", or something like that. They allowed me to keep referring users, without any warning about not being able to keep spending my vouchers.
I had no idea the verification system was changed, because I kept receiving emails with affiliate commissions.