Quote from: favebook on June 16, 2020, 02:42:35 PM

[...]

Ok my bad I thought he only sent the bad boards, this means he didn't get any special treatment, in fact I got a better deal on the faulty control board of my S17+

Despite them sending me this

I insisted on sending only the control board and not the whole unit because I already had another control board to replace the bad one and I didn't want the gear to stop mining, and after a ton of "polite" arguments with them, I managed to get them to accept my request.

They asked me to create a repair ticket to HongKong but send it to the Netherlands since it was the cheapest to send to from where the miner was located, once it was delivered I guess in 2-3 days they sent me an email with the tracking number for a control board from China at their expense, and then they refused to pay me for the shipping to the Netherlands but after being consistent - I managed to get a coupon from them. Grin

With that being said, I still think they treat us terribly by sending us dead machines in the first place.

Quote from: Guinsanity on June 16, 2020, 03:59:44 PM

[...]

You can get it on aliexpress for $12 https://www.aliexpress.com/item/32825983768.html or if you are in the U.S you can check with scott if he doesn't have them he would probably be able to tell you where you can find them, make sure you get another spare those fans are not the best quality one can get and they eventually you will lose another fan.