Hi der_marc you are not the only one.
I managed to top up the card using the form. But I am still unable to withdraw from the card.
From what I Received from the support team was this:

the Crypterium Card UnionPay Edition is facing some technical difficulties that prevent our card program to work
our card partner is working on a solution, some features might work in a limited manner. Until things go back to normal, we understand this situation affects the quality of our services.


My app shows I have funds on the card itself. But when I go to take the money out, the ATM, it does not work.
I've already notified them of this.  I am still waiting on a solution