Quote from: Suparagua on June 21, 2020, 09:39:25 PM

Hi der_markus you are not the only one.
I managed to top up the card using the form. But I am still unable to withdraw from the card.
Top up occured like end of first week of June. But I used the form they requested.

From what I Received from the support team was this:

the Crypterium Card UnionPay Edition is facing some technical difficulties that prevent our card program to work
our card partner is working on a solution, some features might work in a limited manner. Until things go back to normal, we understand this situation affects the quality of our services.

My app shows I have funds on the card itself. But when I go to take the money out, the ATM, it does not work.
I've already notified them of this. I am still waiting on a solution Sad

Currently, our card partner is experiencing some minor issues and the service is under maintenance. Sorry for the problem. Services will be returning to normal soon. We, unfortunately, do not have a time frame on their maintenance. Current card users have been compensated.