Quote from: Bitinity on June 23, 2020, 06:45:48 AM

Quote from: Twinkledoe on June 22, 2020, 10:48:19 PM

Quote from: rozak on June 19, 2020, 07:53:03 PM

I tried to deposit some funds because I wanted to try the BITCOINTALK promotion code. but I don't get a bonus when I deposit, I already ask this to Support but they make me waiting too long and I don't get any information. because I was disappointed with this service I decided to withdraw my funds back but what I got here is my withdrawal request has been declined and they told me that I can't make a withdraw my funds because I'm not make a bet on their site LOL.. That's the first time I found a ridiculous rules on a gambling site so far.

@Cyber.Bet what is your position on his case? I hope you can resolve his situation so players will not be hesitant to deposit on your site.

I think it is related to the site's terms and conditions. He made a deposit, not playing with it then request a withdrawal. Some sites has similar terms where players need to wager at least xx amount before players can make a withdrawal. It can be related to KYC as well, probably rozak has not done the KYC procedure so he cant make withdrawal. Ofc, lets wait for cyber.bet to confirm about this case.

this case has been solved.
honest review for this site. your customer service is extremely bad bad bad. i'll give 1 out of 5. you guys need to improve your customer service guys. and your withdrawal system is also bad. manual system for withdrawal pfffttt