We have low transaction fees because we consolidate all our deposits and batch together withdrawals making the amount of data for each user's share in each transaction smaller. That does mean that all user's transactions are dependant on each other. To allow individual users to choose fees independently would mean we have to change the entire system resulting in higher fees for everyone. It's a balancing act between faster confirmations and higher fees and we think with the nature of our site the majority would opt for lower fees and the occasional wait.
I'm a frequent user at the site and I actually always use the slow transaction option when withdrawing and I've always found it to be the cheapest option at all the sites I play on and trust me I play a lot. Sure, I have to wait up to several hours before the tx is even broadcast but if I want it urgent I can request instant anyway.
Even a few weeks ago when network was so full most other sites were charging 50k or even 100k. and it was 3600 on FBC?
it is mainly because many of those sites are trying to make a profit from their withdrawal requests too. also these types of business similar to what most exchanges do want people to keep their money in their accounts and by having higher fees they discourage withdrawals.
this site on the other hand has always charged the network transaction fee and nothing more.
The weird thing about the fee questioning is the fact that you can literally claim the whole fee with just free faucet claims, so you would basically not pay a single cent on anything at all. Sure you can consider it money lost because otherwise it would be in your account, but you can't claim this place has fee's that bothers you since they are giving it away.
Plus this place has one of the cheapest fee's I have ever seen, they are not slow neither they are quite fast, so at the end of the day they are doing it both cheap and fast, you can't ask anything more than this. I had another question, could we have more options with our reward points? I have some and I think very soon I will be capable of changing it to satoshi, however the options of what we can do with it is quite limited, could we have more stuff?