Quote from: williamshennie9 on July 06, 2020, 11:03:39 AM

It's not my place to choose sides, but honestly I believe that Jacksclub should ban users who repeatedly break rules, HOWEVER users should still be allowed to withdraw remaining funds. Regardless of whether it is below the limit ("minimum withdrawal") or not, it is concerning that the player (Darblood069) does not have access to his funds.

It makes ones question whether Jacksclub could simply ban an account and deny a player access to their funds. This is very concerning, especially when trust is paramount to a new casino having success. Again, the value of the funds is not important, it is the principle.

*Perhaps as a suggestion, players who break rules should be allowed to deposit, gamble and withdraw but not be allowed to chat, and possibly have restrictions on tipping other players too.

With feedback of williamshennie9 we updated our terms to more clearly reflect which offensives are cause of account termination and moved chatroom rules to the /rules command.
We also added the "Funds Recovery" section to formalize the recovery process of players funds after account termination.

Quote from: Kakmakr on July 06, 2020, 11:20:12 AM

I only recently registered on the site and has to say the signup was effortless. (Apart from the email code that was send to my Spam folder, so it took me a few minutes to realize that, but that was something on my side and not a problem with the site)

I do not know if there are any known problems with Firefox browser compatibility, but the whole screen started to flash when I used the Firefox browser. (What browser do you recommend for the site?)

Other than that it was a flawless experience, so well done on that. Wink

The site should work flawlessy on all modern browsers, including Firefox.
Did the flashing occur on a particular page or only after you logged in?

Quote from: panjul07 on July 06, 2020, 02:10:55 PM

If I recall it correctly, Jack have ever said that firefox is the most recommended browser. He did even say that he is not satisfied with the site's performance on Chrome browser.

After the update last week, I am happy again with Chrome