Quote from: Bitinity on July 09, 2020, 11:50:24 PM

Two bad behaviour from cyber.bet here:
- Changed the terms about the bonus when players take and play with the bonus.
- Freezing player's account for that long period of time after KYC is done with several methods.
And what now? Cyberbet bitcointalk account is not online since July 7th which was the same day when they sent the email informing OP that they freeze OP's gambling account. Is it a coincidence? Will cyber.bet come back online and say something about this accusation against them?

They are not reply my mail anymore so I guess they will not answer or solving these cases.

Quote from: acroman08 on Today at 03:16:27 AM

Cyber bet did say on their T&C that they will freeze the user's account if there is reasonable suspicion. they also mentioned that "the account will be frozen until the end of investigation or the relevant of suspicion cease t exist". that means the account can be released to OP earlier if the suspicion is gone. to be honest the OP already did everything needs to be done in order to prove that the account is his or no fraudulent activity has been done and I don't see the reason for freezing the account. also, it is quite suspicious that after all the KYC has been done they would still freeze the account.

Quote from: https://cyber.bet/en/content/terms-conditions

8. Freezing and closing of the account
8.1. Cyber.bet reserves the right to freeze the Client’s account, in this case the funds will not be available for the Client to put in play.

Cyber.bet reserves the right to freeze the Client’s account in case there is a reasonable suspicion from the side of Cyber.bet to believe that:

the Client’s account may be used for fraudulent purposes, such as money laundering or in a manner that endangers the integrity of esports or events in which the Website offers betting services. In this case, the User will be notified about the freezing of his/her account by email specified in the Client’s account. The account will be frozen until the end of the investigation, conducted by Cyber.bet or until the cause of relevant suspicions cease to exist

That's my big question at the moment. I did everything that they asked. But they freezing my account for no reason.