Quote from: mindrust on Today at 05:17:47 AM

What is the point of asking for KYC if they are not going to approve them? (Assuming his docs are legit)

The way I see it they couldn't find any other way out and weaponizing KYC which is a flag deserving behavior.

They have the right to refuse service but that's not how you do it. Be straight.

If they had done all those without asking for KYC it would have been ok then. By asking for KYC they gave the OP a false hope. (violated the contract > flag) Because they weren't going to accept his documents anyway. (Again, assuming his docs were real and he is not lying)

Wouldn't you be mad if your own KYC had failed and they refused to tell you why? I would.

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I have sent my KYC documents to binance before. I scanned them an old ass driving license and they refused. They told me that the guy in my selfie photo and my driving license photo don't look alike. Cool

(many years between the two shots) Valid reason. I accepted their reasoning even though I think they both me. I don't know what would have happened if I decided to send them my actual passport scan but at least I know where I failed in the first step, because they explained it to me.

Yeah, that's a funny part too: first they request KYC like any other website; then they get it; then they don't say it is not passed, but ask about a link with 4 other accounts that I have nothing to do with; then say I violated their rules and don't explain anything.
Like if they were not planning to pay at all right in the beginning, but waited step by step and finally refused due to the last "argument" possible.