Quote from: jrrsparkles on Today at 07:52:26 AM

Quote from: Redrain on July 18, 2020, 03:47:10 PM

Hi to all the community.
Recently i've got a problem with my trading account on binance, got it 2FA verified and 2FA was on my mobile phone which i've lost. So i've lost an access to my exchange as well, because i didn't save a code to 2FA.
So i've started again and wondering if there's something can happen not only with my equipment, but me as well, how can my relatives receive my funds without getting an access to my binance account, email, 2FA, etc. Is there any service i can use that will be something like a backdoor which i or my relatives can use if something goes wrong?

Your relatives are still some other third person so no one can access your account except you.Did you saved the 2FA recovery code anywhere while activating 2FA feature if yes then try to find it so simply write to binance support surely you can access your account back by following the steps given by the support.It may be a time taking process but surely you can trust binance's support they are far better than others.

If I'm not mistaken OP already dealing with this based from his replied here

Quote from: Josefjix on July 18, 2020, 04:56:45 PM

A well detailed information about such incidents is provided by Binance, you should have asked them on their official telegram group or check FAQs on their website to verify.

https://www.binance.com/en/support/articles/115003585911

Quote from: Redrain on July 18, 2020, 05:49:33 PM

thank you, it worked!

Binance support is the only way for OP to recover his fund, he just need
to provide every information
So it will be much easier for binance team to work with him and find the
suitable solutions for his concern.