Quote from: Kumpel on March 03, 2014, 10:18:17 PM

Quote from: oda.krell on March 03, 2014, 09:54:07 PM

Well, I admit I didn't take your case entirely serious because so far I can't even tell if (and how) you submitted answers to the additional KYC questions. On the previous page I got the impression you were making a point about how annoyed you are by those questions, considering that you already submitted your passport etc., so I'm not sure if you say you answered them.

So I'll try to be fair: You have a verified account, you wanted to withdraw some money, you got the additional questionnaire, you answered that questionnaire, and you're still not getting any response. Is that correct?

Indeed, I found the KYC-program annoying. You are also correct with your further assumptions, I hold a long verified bitstamp account and answered the six KYC questions when they were sent to me through their ticket system. So currently I have to assume that in some cases they release money, in others not. Unfortunately, the only case I can verify is mine and my withdrawal is still unprocessed. For you the situation seems to look very different.

Alright, I see. If that's the case, that you submitted all the required info and your withdrawal still isn't getting through, and there's not additional details you aren't mentioning, like MissPiggy above who thought it was a clever idea to sign up with a fake name, then a) I'm sorry to hear your funds are in limbo, b) want to mention, for completeness sake, that I belong to the group of people that for whome large withdrawals went out fast so far -- I mention this, because I don't see reasons to conclude they have a cash flow problem yet, like mtgox did, and c) would also like to hear how your situation resolves, as it's never good news to hear that someone's money is stuck. Ideally, someone from Bitstamp would comment on this in here.