I sympathise with you. Some sort of help might be possible depending on the answer to these questions so please answer the following:
- Which country are you located in?
- When going to sportsbet.io I get diverted to
https://www.sportsbetio.uk so what was the exact URL that displayed when you were gambling there?
I have tried to resolve this with them privately but they choose to ignore the matter and insist they done everything in their power to prevent this and it's entirely not their fault, which I massively disagree with. It's both of our faults.
I want them to accept that they could have done better and that they can do better in the future to prevent something this extreme from happening to someone else. I want them to realise the damage they can cause by not taking responsible gambling seriously.
This is not solely about my loss of funds, this is about the carelessness of the company. I want to highlight this and make them learn from this and evolve. I don't believe they are truely a bad company. As stated before, they were good to me prior to my self exclusion.
The world of anonymous gambling is a dangerous one for vulnerable players such as myself.