But the fact of the matter is that the competition is very strong. And you need to constantly remind yourself, otherwise they will quickly forget about you. And other casinos will intercept the more active audience. BUT. If a promoter on a forum was paid to post, then I have bad news for my customers, they threw money away, because even the start page with broken links. This is a very bad promotion.
To get successful promotion, casinos have to do multiple promotions at the same time, and it is best if they can run it for a long time.
A single promotion does not bring good net effects on their traffic, new users, and income. They need to run one promotion together with others, new games, contests, giveaways, many in the same period or one continues after each other. Nevertheless, the way requires big promotion fund and is a challenge for a new casino. I agree community manager would be more actively and give updates or replies to community questions.