Quote from: Jawhead999 on Today at 04:14:36 AM

Quote from: Stymark on Today at 02:40:34 AM

Backup your funds Once you have the 12 words located, please send them in a reply to this email and I will match the words on our system. Once this is done your wallet will be synchronised again.

Are you sure you got from the official blockchain wallet? I bet this is from a scammer, since blockchain is non-custodial wallet... they should not need your seed phrase to solve your problem. Anyway, don't share your seed phrase and keep it private.

Have you follow this instruction before?

Quote from: hosseinimr93 on May 24, 2020, 09:18:43 AM

If the address shown in your wallet is different from the address containing 0.13 BCH, it's likely that you are opening a wrong wallet.

Also, note that BCH can addresses can be shown in two different formats. A BCH address can be in CASHADDR format and starts with q instead of 1,
So, 17rzJ7TSDcHryiWRqiuYPE6zLmKWHLadtr and qp95fakuewt0pz45sck5daj9lwzykw57j5a4nfws30 are same addresses.

If you are sure that you are opening a correct wallet but your balance is not shown, you can export your seed phrase and import it into Electron Cash.
To do so, go to "Security Center" and click on "backup" button. Blockchain wallet will give you 12 words. (Keep these 12 words very secure and never reveal them to others.)
Download Electron Cash and create a new wallet. Select "I already have a seed", check BIP39 and enter those 12 words.
If you do all steps correctly and the wallet exported from blockchain wallet is the wallet containing BCH, you should be able to access your coins.

Note: Download Electron Cash only from the official website.

It's better if you lock your old topic and continue in this topic.

@Jawhead999 of course it’s a scam because blockchain would never have asked for his seed, and I sincerely hope that the op has not mailed them his wallets seed. Furthermore op when I was using BCH there were days when it would show me zero balance because of some server error, but I kept on waiting and eventually after few days the balance came automatically. Lastly as I was new to crypto’s I found their desktop version a bit hard to use, so I used their mobile app, and it was very simple to operate hence I would recommend you to use their mobile app and see if you can see your balance or no.

Source:

https://electroncash.org/