Quote from: tyKiwanuka on Today at 01:12:58 PM

I agree that they should be more responsive. I have probably seen too much already to be surprised by this behaviour, though I understand you being annoyed. As a punter looking to get things solved - which includes a payment from a bookmaker - you are always the idiot Wink

By going public with this incident, you are on the right track already and I hope you get your deposit back, which is a fair compromise then imo.

What amazes me though: You deposit 1.1 BTC into a bookmaker and are/were not aware of this multi-accounting rule. There are not a lot of people depositing such big amounts and these people are no noobs in this business normally and know the "industry standards".
With your posts and the obliviousness about that rule, you seem to be a newbie (which is not bad, no offence). But then again you made profits with three different accounts, which is rather unusual for newbies - they normally lose a lot in the beginnning, but there are some naturally gifted people also Wink

If you want to share: Which sports did you bet on ? Sportsbet had some "problems" recently with russian accounts and bets on table tennis from those accounts. Maybe thats the reason for the silence or the investigation taking so long.

Hi there tykiwanuka,

I understand and partially agree with you. What I didn't make clear is that the 1.1 btc that I deposited was not all in one go.... I deposited like 0.3 btc and lost it... then deposited another 0.3 and lost it ... then deposited another 0.6 and managed to turn it into 1.4btc.... so not every bet I done won.. wish my luck was that good LMAO.

I was only betting on UK FOOTBALL MATCHES.... I would do corner bets or goal bets or who would win bets... very simple bets. So I don't know why an investigation should take more than 25 days. I have acted with integrity and haven't tried to hide any info... as soon as they mentioned multi accounting and the possible accounts I'm linked to , I straight away told them the truth.

Someone from Sportsbet.io reached out to me in private messages... but still I have not had anything fruitful... he just asked me when was the last email I got from Sportsbet.

So to me still seems like a scam. Holding onto my funds for 26 days.... as you stated... at least return what I've deposited!