Quote from: bitcoinjesus2020 on Today at 12:24:37 AM

Quote from: The Pharmacist on August 31, 2020, 11:50:11 PM

Quote from: bitcoinjesus2020 on August 31, 2020, 10:19:56 PM

I am hoping this kyc thing is an error, except having others telling me that they primarily use XMR and it has happened this past month does not give me a good gut feeling about them. The worst for me is that I was referred to them by someone who has been using them a year, I do not know the trading habits of this person but, I was told there were no issues like this.

So you think this has to do with trading XMR in particular? That doesn't make any sense to me at all--either an exchange needs KYC documents from their customers or they don't.

I'm not an active trader, but I've been buying some select altcoins on Kucoin for well over a year now, and aside from that problem I linked to in my previous post, I've never had any issues with them about withdrawal, KYC, or anything else. They're one of only a few exchanges that have a decent reputation as far as I know, so I'm hoping for your sake that this really is just a mistake.

You don't think it has anything to do with an issue like this one, do you? I don't know what country you live in, but it looks like Australia is giving privacy coins a bad rap and a hard time. I also don't know where Kucoin operates out of, but I don't think it's Australia.

I hate to think it an XMR type of problem but, I am not in Australia or USofA so I do not have issues thankfully like them. Kucoin is out of Hong Kong or Singapore and someone found out they have an empty office when they checked up on it.

I hope it is a mistake to because right at the beginning of this event they said technical issue but, shortly after reverted to saying it is kyc. Maybe they are trying to cover a technical issue up? Or some kind of hack? I really hope just a mistake to.

Maybe there support is not well coordinated. I notice that you are talking to different support which might result to a miscommunication. It happens to me on kucoin too and Im a bit disappointed on the support. I keep repeating typing my case everytime I need an update.They are way behind to Binance support which never leave chat until it solves. I was force to do KYC on kucoin just reclaim my account. I believe you might force KYC too. So far after that, No issue at all in kucoin at this point.