Quote from: Scorpyy on Today at 10:35:06 AM

Bitmain is sending me DOA units from repair all the time. And now one unit is 2nd DOA. Really not fair from their side, i am paying all shipping and everything so we can bounce back and forward scrap units. And their coupons mean nothing at this point as not only that they dont have anything else for sale but it is questionable that i will even consider ordering anything from them again.

It shouldn't be just "questionable" at this point, it should be "certain".

I have totally lost faith in Bitmain since last year, since the day they started using terrible thermal paste/solder and low-quality PSUs, I encountered a huge loss and 90% of the miners I bought from Bitmain except for S9/S9i/S9j have either lost a board or two, got a toasted PSU, arrived with fallen heatsinks, they are complete trash and everyone who doesn't plan on losing money on purpose should AVOID Bitmain for now and probably months/years to come.

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Does anyone know any e-mail / website for local authorities in China who can assist in here? Cause if they can't fix it, i want a refund.

I wouldn't take this route, I suggest you stay consistent in your communications with them, send them as many Emails as needed, be patient and polite and request a FULL refund at first, and then slowly settle down for less, negotiating with Bitmain is like negotiating with a hawker, it's nothing like the other professional multi-billion enterprises, so you need to use a different way of communicating and if you are persistent and consistent you will at least manage to get some refund in the end.