Quote from: Mongoll on September 11, 2020, 05:28:52 AM

I lost access to my wallet

write to technical support on our website

Quote from: bouncebounce on September 11, 2020, 05:29:55 AM

Why is Ditex not fixing exchange rates?

We do not fix exchange rates and have never fixed them due to the volatility of cryptocurrencies, where the rate of any currency can fluctuate every minute. This is why the final rate may be slightly higher or lower than expected at the end of the transaction. The introduction of fixed rates will require us to cover market risks due to currency volatility, which will lead to an increase in our commission. Instead, it charges a fairly low commission (0.5%) and offers the best available rate at the time the transaction is completed.

Quote from: GLDS on September 11, 2020, 05:31:14 AM

Does your project have competitors?

There are other exchange platforms. We are constantly improving the platform

Quote from: bouncebounce on September 14, 2020, 07:21:54 AM

Do you have minimum and maximum limits?

The Ditex service has no set limits. However, there are cases where a minimum amount applies:

If the amount is very low, make sure it will cover all the network fees required by the blockchain. This means that the amount you are about to send and the amount you are about to receive must be sufficient to cover the network fees used by the blockchain.

If you do not have enough funds to exchange, you will see such a message.

Please follow the guidelines we provide. Otherwise, there is a high probability that your transaction will go through, but your money will be lost.

There are no restrictions for large amounts, you can exchange as large an amount as you like. Please note that in this case, the processing time of the transaction will depend on the throughput of the blockchain and the amount of network fees set by your wallet.

Tip: To prevent market pumping and dumping ("pump" and "dump"), divide the larger amount into smaller ones and wait a couple of hours between sending. In this case, you will not create an excessive request for the currency you want to buy, so that its final rate is more profitable.