Quote from: BitcoinGirl.Club on Today at 07:10:09 PM

Quote from: OmegaStarScream on Today at 04:02:22 PM

If you can see the TXID in your trading account, check it and see if the funds went to the right address (the receiving address you have in your non-custodial wallet). If they did and they're still there, it can be glitch and in that case, I would suggest restoring your wallet inside the blockchain mobile app and see if anything shows there.

I think it's swapping from one type of account to another type like in Binance we see spot trading and leverage trading. In this case there will be no Tx.

It's a transfer between a custodial (trading wallet) and non-custodial wallet ("main"-- their wallet service) which means it'll be off chain so there should be a TXID.

@op, If confirmed that the coins didn't move, you can send them your history as a proof. Their support team is known to be slow so better follow up your ticket number in their twitter too (https://twitter.com/AskBlockchain)