Quote from: Annabelle75 on September 25, 2020, 01:12:43 PM

Quote from: Teraboy on September 25, 2020, 04:13:45 AM

Quote from: Annabelle75 on September 25, 2020, 12:34:58 AM

it's how honorably they behave as custodians of peoples' money. In that, OKEx fails. Utterly.

It's the same as when OKcoin was still operating in the past. I remember when okcoin could not even paid bitcoin jesus regarding the domain usage.

In my experience with the current okcoin exchange aka okex site if it's full with the bots.

Wasn't falsifying internal transaction volume one of the charges Star Xu was arrested (again) for in China?

Regardless, I initiated a complaint with the MFSA. Hopefully if they are actually applying for VFA registration, they won't be able to until all complaints are cleared.

Next step is a lawsuit.

What a bunch of criminals. They keep saying "do this, do that and we'll unlock your account" then it's always back to the spam mail:

Dear valued customer,

Thank you for your reply. We understood your urgency on this issue but
we need the information from you for the account security and
verification purpose. Please send us the information below in order to
proceed with the next steps:

1.Full name (including middle names, please be consistent with your
document)

2.Date of birth,

3.Nationality,

4.Type of the identity document

5.Identity document number,

6.The photo of your identity document.

7. The account you want to unlink:

8. Are you agree to freeze the account for 72 hours before removal?

Once we receive the information, we will definitely help you to remove
the google authenticator and you can log in to the account. Hope to
hear from you, thank you.

Best Regards
Ashley |Customer Service Representative

Support@okex.com | +1 2267984487

Has anyone tried calling their support line? For me it just beeps thrice and hangs up. Frustrating.

This is a centralize exchange and dealing with a centralize exchange all the above mentioned items are mostly required, it is inevitable if you must trade with a centralize exchange you have to undergo kyc process, maybe you should consider providing this requirement to get your account back or whatever it is you want from them or you can as well forget about the account if there is no reasonable sum in it, choice is yours.