Quote from: betnomi on Today at 03:00:51 PM

Quote from: ReiMomo on Today at 02:42:34 PM

Welcome back Betnomi, now your website is quite cool, and more games, it's interesting to play.

I have a few questions and I hope you enlightened me.

1. Is there a minimum deposit before you can avail the 300% Deposit Bonus + 300 Free Spins?
2. When I was reading on the FAQ I saw there's mentioned ViaBet website, what is ViaBet?
3. It is necessarily to us as a user to pass our National ID number as a prrof that we are eligible to use your website? It seems that is consider as a KYC.

1. There is no minimum deposit for the bonuses.
2. On FAQ page, we are yet to update all FAQ's and terms and conditions. Viabet is a brand of our parent company.
3. No, you do not need any form of KYC or National ID for withdrawals. We may require this only in the event of our mega jackpot winnings.

Quote from: Mahdirakib on Today at 02:45:26 PM

First Name
Last Name
Birth Date
Gender
Country

And also these two while accessing the site from phone.

Passport Number
Mobile Number

Looks like providing all information is mandatory there inorder to make withdraw. Isn't it something like KYC? Though they are not asking for selfie with government id or something else. But I think user won't like to provide those information at a casino which they are asking for. Or user might input false information to pass the process.

The Passport Number & Mobile Number number form in mobile was displaying simply in error. That has been removed now.
Regarding Date of birth and country, these are mandatory regulatory requirement to verify users age and make sure they are not playing from restricted territories or under age.
As for firs name and last name, its simply for risk management reason. Again, we do not ask for KYC for withdrawals. KYC maybe require in the event of jackpot winnings which are currently well above 1 million dollars.

Quote from: TGD on Today at 03:00:12 PM

The website was improved significantly compared on the old version. The current website speed was very responsive compared before that all games was very slow to load and show. And also the new purple theme for the UI/UX design was very cool in the eyes. A very successful rebrand and good job to the team.

The only comment that I want to add was the game provider both slots and live casino was very limited and I'm not familiar at all. I hope that you can add evolution gaming games in your live casino.

We appreciate your comment. Regarding the availability of games, we are second to none. We have over 7500 Casino and Live Casino games from 26 of the top providers like evolution gaming, netent etc.
All the other games will be activated next week.

Briefly summarized: Players are therefore obliged to go through the KYC procedure, but this only needs to be done once (mandatory)? And after that, they can request withdrawals without any issues and without having to go through the KYC again, is this correct?