Hello! We support only LN deposits, but we are working to enable withdrawals too. At the moment, you can withdraw to BTC with the on-chain transaction.
If I understood correctly, the current setup allows small deposits via the Lightning network but withdrawal is only possible if we have a minimum of 0.001 BTC in the account and we are faced with a excessive fees of at least 10,000 sats? Isn't that contrary to the very idea of LN transactions? Either you support LN transactions or you don't!
LN's main advantages are in terms of transaction speed and, more importantly, low transaction fees. I think it would be very beneficial for both parties to allow Lightning withdrawals as well.
I asked the same question back in June:
I don't know if this was covered in the 65 pages of this thread. But, you take lightning deposits, any reason you do not allow lightning withdrawals?
I know I would play more and there are probably a few other people who would if there was a lower fee way of taking our winnings.
-Dave
Thanks for your question. As you may know, to receive lightning payment, you need “receiving capacity.” A lot of people don’t understand this, and it can become a support nightmare because of failed payments.
Right now, we are researching to find out the best way to support lightning withdrawals.
I actually see their point. If you go to deposit and it fails you still have your
BTC and you can try to figure out what is wrong.
If they try to send you
BTC and it fails, they have to figure out what is wrong on their end, or your channel, etc. I have played at some casinos that have lightning deposit and withdraw and when the withdraw failed it was a real pain to figure out the issue. Turned out to be one of my channels but 1st thing I did was ask them what they were doing wrong.....
-Dave