Quote from: dothebeats on October 30, 2020, 02:58:58 PM

Perhaps they are just working on the stats in the mean time that's why they don't display it? I don't see it as a scammy practice really, but may be unethical since you should be transparent to your players on their stats to know how much they already spent or how exactly they are faring against your site. For the side of the players though, they should know themselves whether they are playing too much and losing too much. If you are living on an average paycheck, you should know this since there's only little money to play with and most of the time it goes to your expenses and savings.

Quote from: Pmalek on October 30, 2020, 02:02:32 PM

I just spoke with a member of their customer support team regarding this as I was curios as well. They said they removed the profit/loss information because the stats were not accurate according to him. Data such as rakeback and race wins wasn't reflected apparently. He also said players can contact the support anytime they want to view their records. Not the optimal solution, but that's how it is now.

Kinda understand this sentiment since it's really hard to keep a database of such stats for years. Also take into account the number of unique players to have visited and played in the site since its inception, together with the duplicates before the one account per person rule was imposed. I still think that they can just make a 2-yr history max for all players and it wouldn't be a strain for the database and also to their system, and inaccuracies will also be avoided given how narrow the data set would be.

You can track your profit for any given session using livestats which almost no other casinos offer, you can message support to instantly get your overall profit we have been looking at making it so you can download an excel document with a full breakdown of everything but it has not been a priority.