Quote from: jupiter0100 on March 06, 2014, 04:54:37 PM

Quote from: coinmarket.io on March 06, 2014, 01:32:52 PM

This lack of public information was a result of misunderstandings between PR people.

Our current estimate is that CoinMarket.io will resume normal operation (with trading) in 24 hours.
The extended downtime is required to patch some critical issues, fix clogged up wallets and run full database audits.

Please relax. We will be doing our best to keep the site avalible for withdrawals until trading is restarted.

We are not going anywhere, more technical information coming soon.

All withdrawals that failed without an txid will be processed manually (most of them already processed).

Please relax? How bout you STOP relaxing and start acting like a professional who gives a fuck about his reputation. Your exchange was killed by your neglect. PR people? As if we believe that you have PR people working from your mother's garage. You will never get a single coin from me again. Coinmarket, where the speed matters, is DEAD to the community - because that is how you have been acting. We demand better communication. Put down the bottle of vodka and bag of cocaine next time you are running a business because you have been acting like drug addicts. Why should we ever support you when you are obviously incompetent at even communicating, let alone running a business.

Misunderstandings between PR people usually don't result in a week long information black-out from a business treading the waters of the GOX disaster. Judging from your fantastic display of idiocy, I doubt you know how to use email.

But hey, we really appreciate this little update - with no apology - and another 24 hour estimate - and ZERO technical details. Thanks for taking 60 seconds out of your party to tell the us whiney pigs to quiet down. Sorry, but we are full of bullshit and can't take anymore. Lets hear some real communication.

You have held my money hostage for a long time.

Please give me my money back.

Stop making me beg for it.

PM me to solve this.

Look, I am missing quite a few coins because of this as well, and I have missed out on quite a bit because of that, BUT, it actually is not fair for you to expect them to act like professionals. It was VERY clear in their previous thread (the one that was locked before this new one was created) that they are doing this as a hobby. It is in beta, and they are working to develop a product, but not according to anyone else's timeline. They are doing it the way they want to, on the timeline they want to. Once things are operational again, you can take your coins out, and not come back. However, personally, if they come back up, return everyone's coins, and go back to high uptime, then I will use Coinmarket. I would much prefer them to take their time making sure everything is perfect, rather than rushing something out that is then hacked and looted.

On the service \ PR side of things, then it is obvious that someone is needed to fill that role. I am sure they will find someone to do that in the near future, so any future issues can be handled without so much anger.

Here is a quote from the end of the previous thread.

Quote

We are locking this thread to create a better support experience. Send your thank-you's to johnngbluntzky.
Stay tuned for updates on the new (self-moderated thread).
Anyone reading the 121 pages of posts this thread contains should get the whole picture and make their own decisions about using or not using our site.
If the moderated thread becomes anything like this, it will "go" aswell and the only option will be e-mail support.
We are NOT going to send aplogozies to johnngbluntzky as we already did it.

Just put us (a very small crew) in our position: you start something as a hobby/possibly-open-source-project and people start to use it.
You experience a massive spike in traffic (we got over 7500 users and over 250,000 executed trades).
Do you think we really have time to explain ourself to people that havent lost anything and just trying to prove a point?
We have said atleast 10 times: Take your coins and leave our exchange if you dont like the way it is and its future potential.
We will NOT cry about about anybody leaving. Our product will speak for itself.