Quote from: Husna QA on Today at 04:24:13 AM

I don't know if 1GUARDIAN has tried to replace the Trezor USB cable with another one or not. Maybe there is a problem with the USB cable.
https://www.reddit.com/r/TREZOR/comments/6q2s26/problem_with_usb_cable_trezor/

Hi guys! Many thanks to all of you for the many useful tips !!!

The last three days have been quite interesting. When I read that the problem could be with this cable, I remembered that somewhere I should have a similar cable. I decided to dig in my old things in the garage and found a suitable (as it seemed to me) cable. Its connectors fit both the Trezor and the MacBook. Perhaps it was a cable from an USB-flashlight for a bicycle - I can't say for sure. Then i came home with some hope, replaced it and tried to connect it to https://wallet.trezor.io.

The only difference this time was that the Trezor screen stopped blinking white and a standard inscription appeared on the screen. But unfortunately the functions still not worked. Then I decided that he was really broken.

But when I read this article on Reddit today - https://www.reddit.com/r/TREZOR/comments/6q2s26/problem_with_usb_cable_trezor/ I realized that maybe it was the wrong cable that I needed.

Later I went and bought a cable that supports data transfer. And what was my amazement when it started working! Everything turned out to be so simple and the problem was solved in one minute. The new cable solved it!

Many thanks to everyone who participated in the correspondence

@o_e_l_e_o
@ Captain-Cryptory
@ 2chase
@DroomieChikito
@BitMaxz
@Husna QA
@Rath_
@Csmiami
@DroomieChikito

Special thanks to @ 2chase and @Husna QA ! - @Husna QA - your last tip turned out to be the cherry on the cake !

In a couple of days my new Trezor will be delivered, which I ordered as soon as I had problems with it.

Interesting - Satoshi Labs still complete its devices with cables of questionable quality or not. We'll see soon.This time I ordered the Trezor-T, at least it looks a little more solid than the old version of the Trezor One.

Once again, many thanks to everyone for your help !

The solution to the problem turned out to be very simple! But without your help and tips, I definitely would not have done it!