I'm not familiar with betcoin's live betting since i've only tried them pre live but if the score changes while you're betting there should be a notification about an odds change asking you to confirm the bet for the second time.
On the other hand it could be just some bad timing since there's a delay. I also experienced this with other sportsbook when I was live betting some tennis match before I could lock my bet the odds kept getting smaller and at the same time my bet gets rejected.
you are not understanding the dispute.
It is not about the odds changing.
Try and read again the original complaint.