I do not know what kind of problems that they are currently encountering because I have also account in HitBTC and I able to get my funds whenever I withdraw it before, I never experienced that kind of problem because before they have a good service but now it seems that it is a huge problems for traders and investors like you. We cannot easily say it a scam because it is too early and maybe there just problems, you should not be nervous because for me you will withdraw it because hitbtc have already reputation but what I do not like in hitbtc is it is full of shitcoins and the volume is low but overall it is good before. Thank you for your information because I plan to fund my account there again but I luckily read your recent experienced.
i'm old user of HitBTC too, but today i used to exchange 0.2 btc into 3600 USDT.
when i try to withdraw i got that error. i used HitBTC before with up to 7 btc total. but don't know what happen after a long time. so be careful.
if account verification is required, why they don't ask for it before i invest.
however, for small trader i don't think documents should be required.
There are two possibilities that could be at play here, the first one is that if your account is old and you have not used it for a very long time the fact that you are now exchanging such amount of bitcoin seems suspicious to them and they want you to verify your identity, the other option is that while you have not used the exchange their policies have changed and now everyone that exchanges that amount of money needs to go through a verification process, anyway it does not seem as if you can avoid this and I can understand your reasons to not want to verify yourself but if you want your money back you'll have to do it.