Quote from: Steamtyme on November 18, 2020, 07:57:43 PM

I do have some training upcoming to bring me up to speed on the casino games, sportsbook, as well as overall company structure. Really anything else i feel I need to know to provide good open and honest customer support.

I look forward to interacting with everyone and taking on this new role.

Well, Steamtyme, I congratulate you on your appointment and suggest not to waste time and start working (I'll start with a suggestion to improve the interface / user usability.).

I drew attention to one detail that does not leave me alone... Since you also participate in poker tournaments, I think you know what tournament tickets are. So, the tickets won allow you to join the tournaments, but the problem is that it is not possible to cancel registration in these tournaments. As it is, for example, implemented on Pokerstars, (you deregister and the buy-in amount is credited to your bonus account). You cannot withdraw this money, but you can use it to join other tournaments. It would be great if Betnomi implemented this function.