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but still they manage to get players on their website. Maybe an outside forum marketing?
Most probably. Bitcointalk is not the only platform they can advertise their company. There's others like twitter.
And these people who tried to play on their site aren't reviewing the casino's reputation very well. There are other reviews on the internet also, it's worth checking before playing on their casino, it doesn't consume a lot of time.
I hope the latest issue will be resolved. The past issues also ofcourse.