Quote from: dypper on December 04, 2020, 03:11:25 PM

Quote from: dypper on December 04, 2020, 10:52:30 AM

Quote from: 1xbit_official on December 03, 2020, 03:19:32 PM

Quote from: Holen88 on December 02, 2020, 11:54:22 AM

Can you check my account? ID number is 233002735.
My account was closed for unknown reasons. I have yet to withdraw any coins, in which there are still over 100mbt, and I cannot access my account. Please help me. Wait your answer.

Got a response from security.

Your account has been suspended due to violations of our T&C.

If a betting participant commits fraudulent acts in relation to a betting company, the betting company reserves the right to stop such fraudulent acts by means of the betting company:
- betting cancellation;
- closing the client's account with a refund, but without taking into account the dishonest income received.

The amount of deposited funds is paid to the player in full.

Please check your account and let me know if it works.

Funny, I have over 20 accounts as I'm gambling addicted and they still didn't cancel any bet. All my accounts are illegal than.
Waiting answer, you already have my accounts now one more created today:
244534321

Once you guys can't prevent any gambling addicted to open a new account with you, at very least you should be able to honor your terms and conditions and cancel my bets and refund my deposits. I'm waiting for that. If you need a full list of accounts let me know. I believe you are able to detect which accounts are duplicated or not.

I would love to know if screenshots like this aren't enough to prove that I own those accounts:
https://i.imgur.com/4luPHm2.png

@1xbit_official can you please explain me what can I do more?

So in my case I specifically say that I own multiple accounts and you state you can't see it on your data???

Also how do you lose customer emails?
How many evidences do you need? I'll not shut up sorry. https://i.imgur.com/vVQFU6S.png

This is the only kind of answers I get from Block department: https://i.imgur.com/RT7B6jN.png

Can someone please help me? my case is clearly different. I assume i have multiple accounts due to gambling addiction, and they dont honor their terms - they are not cancelling bets as supposed