Quote from: aesma on December 13, 2020, 08:27:23 PM

I have some nexo tokens on the site, I had to open a ticket for them to appear, a bit annoying. From my understanding I need to do the verifying (KYC) for them to stake, can you confirm ?

Hey there! Sorry to hear about the issue you've experienced, but glad to know that our customer support team has resolved it. For future reference, in case there's a problem that requires our immediate attention, please keep in mind that you can also reach our live chat support here

As for your question, if I have understood correctly, you're asking if you need to complete the KYC verification in order to take advantage of our Earn on Crypto & Fiat suite?

If this is the case, then the answer is "yes", you do need to have the advanced verification completed. You can find more on that here, but don't hesitate to ask if you have more questions.

Quote from: malcovi2 on December 14, 2020, 01:42:35 AM

telegram is the best for updates since they aren't even active in the btctalk forum in the beginning they just paid a random dude to post the topic.

Unfortunately, we have not been as active as we would like to be, but rest assured that we will do our best to change this!
In the meantime, updates are available on a few other platforms (besides Telegram) that we are active on: Twitter, Reddit, Blog