Quote from: dypper on December 16, 2020, 01:08:11 PM

Quote from: 1xbit_official on December 16, 2020, 12:49:33 PM

Hello guys!

Quote from: dypper on December 15, 2020, 09:42:52 AM

I'm contacting 1xbit through this forum and over 1 week passed, no answers at all about any of my accounts.

Thank you for your patience.
Your issue has been carefully investigated by our security team.

Your accounts will remain unbanned until you will send a request to ban them separately from each of your accounts. Refund is not possible in case a player just lost a bet without commiting "unsportsmanlike" actions. In other words, if a bet didn't win - it lost, and that's fair.

We suggest you to be careful with your habits, we are bounded in taking actions. Yet you migh use one of our previous suggestions regarding ISP.

Quote from: brandonlang on December 15, 2020, 05:27:27 PM

Again changed and cant login. Im trying to login in the link 1xbit1.com . Is this link correct?
(1xbit.com) In this one i cant even enter in the web as it says "Error the web cant be displayed)

The address is correct, i've asked my colleague from security to double-check if everything is alright.
There are restrictions placed on your account.

Account №79****33 has been suspended due to violations of our T&C, meanining that a fraudulent act was commited in relation to 1xBit, therefore 1xBit reserves the right to stop cooperating.

You have already withdrawn an amount bigger than amount of your deposits, which were recieved in unfair way. Thus your funds were confiscated to cover the damage caused by your fraudulent act.

Quote from: BabaRobot on December 15, 2020, 07:53:12 PM

HI
@1xbit_official

help me whith my account 240192677

The same case here:

Your account has been suspended, and you have already withdrawn an amount bigger than amount of your deposits, which were recieved in unfair way. Thus your funds were confiscated to cover the damage caused by your fraudulent act.

Have a good day!

Sincerely,
1xBit Team

Thanks for answering. You discarded the main request. My main account 195327265 was closed by you and no refund was received so far. Am I wrong?
"We want to inform you, that our company decided to stop any collaboration with you (closing your account). The decision was made after a careful investigation of the situation by our security service. The decision is based on a violation of the Terms and Conditions."

"Refund is not possible in case a player just lost a bet without commiting "unsportsmanlike" actions. "
// I thought having multiple accounts as I have is considered "unsportsmanlike" actions, am I wrong? Can we have multiple accounts?
I have seen multiple times you saying that you close other players accounts because they have duplicate accounts.

Once again, please answer me about my main account 195327265 that was closed by you, and not by my request with no refund given so far neither no explanation about why was it blocked.

I'm still waiting answer. Nothing so far.