Quote from: AnoniemLegions on December 19, 2020, 08:10:08 PM

Quote from: o_e_l_e_o on December 19, 2020, 07:58:51 PM

Quote from: AnoniemLegions on December 19, 2020, 07:39:37 PM

So.... Any thoughts there?

I think it is more likely that this Wallet ID leads to the correct wallet and addresses, rather than the correct addresses have somehow disappeared from your current Wallet ID. You are absolutely sure there were no other email addresses you used 7 years ago which you may have used to sign up to blockchain.com? And have you checked all your spam folders to ensure their email isn't being automatically filtered?

If this is the correct wallet ID and you no longer have access to the relevant email address, then again, their support are going to be the only people who can help you.

Well. That's the confusing thing about it.

When we set this up, we used 1 email to have anything bitcoin to be sent to, that same phone number is attached that account.

And I checked my balance THAT email obsessively with the coins in it. And poof.... one day it went to ZERO...

Weird right? Like no transactions, no wallet addresses, except 1.

Try that steps:

A go to https://login.blockchain.com/#/reset-2fa

B type in the wallet ID

C Type in the registered Email when you created the wallet

D Type in a new Email of yours (have the login name and provider and password always in mind)

E Push continue

If after the pushing continue a massage comes up like "registered email is not known to the wallet ID", it is not the correct email.
Otherwise you must receive a email from blockchain.
It could also be blockchain emails go to your spam folder.
or blockchain emails are blacklisted and don`t go through to your account in that case you need to whiteliste any emails from blockchain.com to be able to receive those.

Just let me know which massage came up after pushing continue