Quote from: magi-karp on Today at 02:20:58 PM

I am a livechat support member at DD, and have to handle support requests as well as user reports/complaints.
I can only write about what I know and not delve into all details of tomboys complaints.

Quote from: janggernaut on Today at 01:11:44 PM

Quote from: DuckDice.io on December 20, 2020, 09:36:59 AM

Is it a joke? A scam thread from a user who spammed our players (yes, we can provide all the screenshots of that if you wish) and just today withdraw $1200 from free faucet?

you can post all your screenshot on here.
@Tomboy911, can you confirm this? DD said you have withdrew $1200 from free faucet.

The following are the users faucet cashouts of December, with the most recent 300.000 Doge cashout being the 1200USD (rate at day of cashout) one mentioned. Faucet use is open to every user of DD, and tomboy911 has had good luck with them.

https://i.imgur.com/mtBQvXj.png

The following is a screenshot of a complaint of a HR "5-Foot" user (the highest level at DD) that we had to handle, concerning tomboy911's asking (begging) for coins. Tomboy911 was muted for that complaint by one of our mods as per standard operation procedure how to handle PM begging.

https://i.imgur.com/9qhsWXm.png

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Concerning his claims of unfair bets, there was a bet history database transfer early 2019. During that transfer, bet history was not available for a while. The user also received, as mentioned above a few times, immediate and quick compensation when he had an issue with a bet he placed.
Every further bet is, was, and always will be verifiable due to the Provably Fair method. There can be no unfairness in bets.

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And lastly, these are the lossback/bonuses the user received in the last 3 months (my support tool doesn't go further back). Which is 0.4 btc in those three months alone. DuckDice offers a 5-10% lossback upon request and user status, and these bonuses were granted.

https://i.imgur.com/vOBpftP.png

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In closing, whilst I am sorry, that tomboy911 has lost 120k usd at the casino, his claims in my opinion do not warrant a scam or unfairness accusation.
Everybody is free to make their own mind, of course.

I m wondering how many faces you guys have? I have posted the bad face of yours now u should stay out of this.and if u think that I make 300,000 doge with faucet chi out my fking deposits at the same time it was 400,000 dogecoins,and I m negitive 270k doge.at all if that day I wasn’t noticed that duck throwing unfair bets on my bets it wasn’t be a refund. You scammers shady behaviour for which Duckdice well known