Hello!
Once we get information from our management -- we will be able to answer your question. Please be patient and visit us later to see if your question was responded. You might find our
ticket system more useful to get a detailed answer later rather than asking a person who doesn't have proper information at the time.
Thanks for the reply.
That guy could say that to me at that time. But he didn't do it. Also if you noticed his chat you will see, there was no please or sorry word from him. It looks like the mistake was mine that I have asked him a question.
Also when I asked him about the administrator, he could refer me to the ticket system. But he didn't do it.