Quote from: stdOWL on Today at 04:47:13 PM

Quote from: Dumblefty24 on Today at 01:14:33 PM

Been waiting since the 8th for my withdrawal. Please push it. Bitcoin has dropped 10k since i requested the withdrawal. Your customer service team literally tells me "just wait" for 2 days now. WTF?

Username is DumbLefty.

This is not my first WD, Multiple WD and deposits. No deposit pending, no idea why you guys are holding my Withdrawal all of a sudden all previous were within 24 hours.. Please send. ty

Hi,

Few weeks ago, we made an announcements about "double spend" issues, at 2021-01-04 16:47 seems you sent a fake transaction.
Normally, users who tries to make fake deposits get banned immediately, but due to your old valid deposits, we are still thinking of that and analyzing your account.

Next time when you try to blame us directly, please check your history.

Fake transactions : https://www.blockchain.com/btc/tx/e4eca378f7f853034dcbd92740dd52f761d03b4882850af25f74718386a9df87
The announcement : https://discord.com/channels/440004357409341444/759013998044643360/788122609903468555

If you need more proof, we can share.

I didn't double spend, you serious? I sent a higher fee. Nothing was ever cancelled. The frist fee I sent was 30 sat per byte. Then Isent the same tx with 50 or 70. Never cancelled or double spent.