This is the reason why I really need to store my private keys in a very secretive place and I know that I can access thru it anytime I want. Don't underestimate the power of these words

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If I'm only in that situation, I don't know what to do. I'm thinking though if the company can help him though since it is his own keys and they don't have any access to it.
What we can do right now is to just learn from this kind of mistakes so that we will not have the same fate or will be in his situation.
Lost coins only make everyone else's coins worth slightly more. Think of it as a donation to everyone.
This is confusing. How is it a donaton to everyone when the owner can not even get the bitcoin out of the stored device? If he fails to get his password and gain access to the coins it means they are lost forever. May be Satoshi spoke in parable there.
This phrase that Satoshi has shared is kinda sarcastic in a way but I'm thinking that you know what Satoshi means right

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