If you are saying that you made the OP whole again by sending his deposit back but not his winnings then that is something that is something the majority of the community here will not be able to accept as an appropriate outcome. Kindly reconsider.
Maybe the way forward in this case would be to simply send the full winnings to the OP and then enforce your newly updated terms and conditions regarding your VPN policy strictly enough to stop users depositing funds and stop users signing up when VPNs are used therefore you cannot use VPN as an excuse when users want to withdraw.
I hope you reassess the situation, pay the OP what he is owed then we can all move forward.
ToS have been violated after the activity on his 2nd deposit(usage of VPN). We decide to refund the deposit from the 2nd deposit (37 mBTC).
The player has been contacted also on his Email. After this, we consider the case solved.
I find this very interesting to read. If major betting sites such as Fortunejack, Stake and Sportsbet only return the deposit and not the winnings, then everyone agrees to these sites.
When Adkinsbet opts for this solution, it is suddenly not accepted by the community. Thought DT members were on the forum to give an honest opinion and they could be trusted, but more and more I started to get the feeling these accounts are used now trying to pressure Adkinsbet to force them to pay the full amount. I can not imagine this is the way DT members should act.