Quote from: betnomi on January 19, 2021, 04:43:54 PM

Quote from: DanteSty on January 18, 2021, 03:41:03 PM

Quote from: betnomi on January 18, 2021, 03:19:37 PM

Quote from: DanteSty on January 18, 2021, 11:26:59 AM

Quote from: BitcoinAccepted on January 17, 2021, 10:55:16 AM

Depending on the height of the amount, that also has to do with it. And if you have not yet completed the KYC procedure, it may take longer.

I would wait a moment for the Op here on the site which he gives as an argument.

I asked the support already few times. they told me i have to wait. but iam little worried now. iam still waiting.

almost 5 days now.

Can i get a information about it
@betnomi

Thanks for the information. Withdrawals are generally done in time.
Any withdrawal that takes longer than an hour indicates a manual review is underway.
We do have a few fraudulent users with withdrawals under review.

Kindly provide us with your username (via pm) and we will look into it for you.

Thank you.

I send you my username with a pm.
i played 100% fair so im wondering why iam under review that long time.
withdraw amount is 300$
hopefully you can help me. thank you very much.

A manual review of the transaction is complete. However, we strongly disagree with your assessment implying you " i played 100% fair so im wondering why iam under review that long time"
The only time these kinds of review is done is when the player is engaged in suspicious or outright fraudulent activities.
For now, your withdrawal has been cleared and sent. Please refrain from such activities moving forward.
We are positive you are already aware of this reference. Should this activity continue, we will restrict your account.

fraudulent activities? i cant understand this... if you want you can reveil my complete bet histroy and tell me what you mean.
i waiting again for a withdrawal more then 24 hours. (250$). so it seems this is normal? i want to cashout that amount again because i want be very carefully with your service for now. I hope you will be fair and process this withdrawal also soon.
i really cant understand the accusations and hope everything will be fine.