Quote from: agentF on Today at 08:58:58 PM

Quote from: asshkkat on Today at 08:54:16 PM

I'm sorry if all this is too hard for you to understand, clearly you are new to this.

"You played 3 slots from the same provider " - No i didn't, i played 4 slots from 3 different providers. Your own screenshots show that the games are from different providers.
"i wrote you need to wager X45, after you lost your money, it means NO BONUS." - No casino requires users to wager 45X their deposit after their bonus funds are finished and they make another deposit.
"You deposited a small amount of money and returned playing the bonus" - I deposited 112 euro's and continued playing 5 euro spins... the free spins were triggered by these bets - as your own screenshots show.

Quote from: agentF on Today at 08:31:52 PM

9.7. If a player or a group of players are abusing casino bonuses 2crazy has the right to confiscate any wins thereof and to close the players account(s). Abusive behaviour towards bonuses and/or bonus abuse means:

i) A Player places bets and/or wagers amounting to the maximum allowed per bonus terms to raise the variance in order increase the balance

ii) Player lowers the bet and/or wager size after a big win and changes the game to one with a lower volatility

iii) Player makes deposits to cap out the bonus amount but not more. Applicable to match bonuses of 50% and above

Thank you for including all 3 definitions of bonus abuse within your terms, which one of these did i break? Oh, none of them.

You triggered the bonus game with the bonus you received from our 150% bonus, you quit the slot and did not play the bonus. After that, you deposited and played the bonus, which means all the money you made from the slot are made with the bonus you received, therefore you can not withdraw the funds.

I wish you all the best!

If i triggered the bonus before making a deposit then how on earth did i continue to bet on the games with real money before triggering the bonus???
https://prnt.sc/x8ji3f

That's your own screenshot Roll Eyes